StockSentry — Privacy Policy

Last updated: 2026-06-25

StockSentry ("the app", "we") helps Shopify merchants recover lost sales with back-in-stock alerts and pre-orders. This policy explains what we store, why, and how we handle it.

What we collect

Your store's myshopify.com domain and the Shopify session/access tokens needed to run the app.
The products and variants you enable for alerts or pre-orders, and their inventory/availability state.
The email address a shopper submits when they ask to be notified that a specific item is back in stock.
A log of the restock notifications we send (recipient, item, timestamp, status) so you have a clear history.
Your subscription plan status (managed by Shopify Billing).

How we use it

To detect when a sold-out variant becomes available again (via Shopify inventory webhooks).
To email the shoppers who asked to be notified about that item — once, then we stop.
To show pre-order buttons and count pre-orders against any cap you set.
To run billing and enforce plan limits.

Shopper email addresses

A shopper's email is used solely to send the single back-in-stock notification they requested for that item. We do not add shoppers to a marketing list, sell their data, or send unrelated email. Each notification states why it was received.

Third parties

Email provider (e.g. Resend) — to deliver back-in-stock notifications.
Fly.io — to host the application and its database.
Shopify — authentication, inventory data, and billing.

We share only the minimum each provider needs, and we do not sell your data.

Data retention and deletion

We keep data while the app is installed. When you uninstall, or via Shopify's shop/redact request, we delete your store's data. A shopper's email is deleted on a customers/redact request or once its notification is no longer needed. customers/data_request returns any stock-alert email we hold for that customer.

Contact

For privacy questions or data requests, contact: totalownige@gmail.com.